Services
- Network & Desktop Support
Inspired Networks has extensive experience in supporting both desktop and network environments. Whether you have an existing IT team or are looking for a complete solution we have the skills to compliment both of these scenarios. With the services we offer we enable companies to be more flexible by using the skills of Inspired Networks. By doing this companies are able to increase their skill sets as and when required rather than having expensive resources sitting idle.
We are also able to review your current infrastructure and suggest enhancements to improve efficiency and security. If you do not already have a network, then we are able to supply the expertise to design, implement and support a system to suit you. Once your network has been installed we can provide additional services which will continue to support your business as it grows.
- Managed Helpdesk
Inspired Networks provides managed helpdesk services with its partner Prophecy Software. Using the Prophecy Seeker web based call management system we provide your organisation with a range of helpdesk services, from occasional 3rd line support to fully managed helpdesk environments where we deal with all your network issues. If you would prefer to run your helpdesk internally we can help you design an efficient structure and use our experience to ensure you avoid any pitfalls.
- Specialist Knowledge
With increasing pressures on IT Departments to be more productive and efficient the skills that are required are not always available. This can lead to delays in projects being completed whilst employees are being trained. Training may give employees familiarity with a product or process but it does not give them experience in dealing with it. This is where the specialist skills of Inspired Networks can help. Whether you want continuous or ad-hoc support for projects, we are able to supply the required knowledge and expertise. In today’s cost conscious business environment, which requires efficiency with resources, but still delivering to tight deadlines, having skills “on tap” may make the difference. As a company you may only need access to our skills occasionally, but we are an instant source of help. - Security Auditing
Companies are increasingly reliant on the need to connect to the Internet and other offices to run their business. Along with this need, comes the requirement to ensure that adequate security measures are implemented, to avoid possible damage to a company's reputation. Inspired Networks can carry out audits of the security in place and will provide a report, identifying suggested improvements. We can implement the improvements or work with your own staff to ensure that they are resolved. We are also able to advise companies on options available to them, when making changes to their infrastructure to cater for new services or set ups.
- Disaster Recovery Planning and Implementation
In the current environment, IT systems are integral to the ability of staff to carry out their daily jobs. The acceptable downtime period and possible loss of data, differs from company to company. For some, more than an hour is unacceptable, while others are able to lose a week. Irrespective of the level of recovery required, we can help implement a strategy which will meet the needs of your business and provide Technical recovery plans and a staff manual. Once the strategy has been implemented, we will ensure that adequate tests are carried out to ensure that your staff are aware of the procedures and their responsibilities and to give the company confidence in the event of a disaster. Inspired networks can work closely with you to ensure that should the worst happen, you will be ready.
- Project Management
Inspired Networks offers extensive project management services. Whatever the size of your project we can help by applying our experience and knowledge to the process. Some areas where we provide project management include: - Relocation - Whether you're relocating, expanding into more space or opening an additional office we can help make the process less painful. Inspired Networks has managed numerous relocations and expansions and we can manage your project from evaluating new space, ensuring communications, furniture and IT are in place at the right time and dealing with any post move issues.
- Systems Development - Do you have a development project that is going off track, or one you need to ensure doesn't? We can help with an objective, external assessment of your project.
- Network Upgrades - We have extensive experience with project managing and implementing network upgrades within small or large companies.
- Business Specifications
Off the shelf software packages don’t always meet a company's needs. The alternative is paying for a bespoke system to be developed, but if it is not managed and specified properly, the system may still not satisfy requirements and can be costly. With experience in managing and specifying systems, we can help you to avoid many of the pitfalls. We will discuss the requirements with staff, which will enable the specification documents to be written. Inspired Networks can manage the delivery process and work as the intermediary between the end users and developers, to overcome technical language barriers.
In addition, Inspired Networks can assist with identifying the right partner for the development and review contracts to minimise potential problems.
- Recruitment Services
Having trouble recruiting IT staff who are reliable and meet your needs? Don’t have the staff who can test candidates technical abilities?
Recruiting the wrong person can create a lot of work for HR and damage the reputation of the department. Inspired Networks can assist you during any part of the recruitment process:
- Identify your requirements and provide a Job specification
- Advise as to whether your expectations are realistic within the current environment.
- Advise on options available to advertise the position and provide Job adverts.
- Review CV’s to identify candidates to be interviewed
- Interview the candidates
- Strategic Infrastructure Planning
The IT infrastructure of a company is never static and as it changes expensive mistakes can be made. Architecture changes that at the time seemed reasonable may result in a network that is inflexible and does not meet the requirements of the business. Planning a stable, scalable network is the cornerstone of any IT strategy and should be designed with the company's long term goals in mind. Inspired Networks can perform a review of your current infrastructure, identify any potential problems and advise on the best way forward thus ensuring your network is positioned to meet your company's demands in the future.